Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • In the Web Site Control Panel you’ll find an exhaustive Help Center section featuring heaps of instructional articles and regularly asked questions. They are contributed by our support team of skilled technicians. Just fill in your question and our intelligent platform will show you the most suitable answer.

  • Top quality support service

  • How–To Video Clips

  • We have prepared a selection of instructional video tutorials that visually show how you can rectify a typical issue associated with your Linux website hosting account. You’ll find the how–to videos in the Help Center.

  • Intuitive help center

  • A 1–Hour Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7 help desk service and a sixty–minute response guarantee. Our experienced techs will be at your disposal 24 hours a day to attend to your inquiries and to troubleshoot any issue that you may possibly have. Simply open a support ticket from the Help section and we will reply without any delay at all.