1 hour ticket response
Quick support is our number–one concern and that is why we’ve got a team of accomplished technical support engineers who are ready to offer a quick answer to any question that you could possibly have. Just submit your tech support ticket from your Web Site Control Panel and we’ll respond within 1 hour at the latest. In fact, we strive hard and aim for a 20–minute response time.
A Top–Quality Tech Support Service
We have a team of web hosting support professionals who are ready to answer all your questions every time you need support. Almost all our customer service team members have several years of experience in the Linux website hosting sphere, which suggests that you can always rely on prompt and appropriate answers to your inquiries.
A User–Friendly Help Center Section
Integrated into the Web Site Control Panel is an intuitive Help section, which offers you a variety of information sources. You can browse through a routinely updated knowledge base offering web hosting account administration articles and site management articles, check out our step–by–step video tutorials or check the F.A.Q. archive.